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Don’t you know this Canada Post?

First off I need to commend Canada Post on improving their Web site. I can actually find out what a stamp costs for the 4 times a year I send a letter. That used to be an exercise in torture on the site. Real improvement.

But I hate it when sites ask me questions they should know the answer to.

Canada Post Tracking

Canada Post Tracking

Shouldn’t you guys know if this is business or personal based on the tracking number? Are there really duplicate tracking numbers? What is the difference between business and personal?

In my case I received the tracking number from a business who was shipping me something to my office so I selected “business”. I was wrong, its personal. I’m so stupid.

Why can’t I enter the tracking number and Canada Post figures it out? Am I asking for too much?

Jon Lax More posts by Jon Lax