Location, Location, Location

Cross-posted from the Applied Arts Wire, Image c/o Steve Rhodes. Location-based mobile services (such as Gowalla, Foursquare and the recently launched Check In) are all the rage in the social media sphere these days, and I participate in one of them, Foursquare, to keep track of my buddies around town and on occasion get a good tip on a restaurant or bar I haven't been to or a discount for being the "Mayor" somewhere.

Facebook and Google and Traffic, Oh My!

The Internet is a buzz with the news that Facebook has surpassed Google in the number of visits per week. The social sphere is hailing the news as another reason social trumps "traditional", in all respects, including "traditional" digital.

Rethinking Online Grocery Experiences

Living in a big urban centre can have its ups and downs. While you may live within a few hundred metres of a full-stocked grocery store, depending on your neighbourhood, you can easily find yourself faced with a 20 to 30 minute walk.

Why we are getting rid of our hourly rate

Like everyone in advertising and digital marketing we are taught that our business is based on an accounting principle known as cost plus. Take all your costs (salaries + overhead) and add your profit.

SXSW 2010 Video: Dan Roam, Peter Molyneux and Wired

Between the dozens of panels, talks and conversations that happen every day during South by Southwest (SXSW) and the ensuing parties and networking opportunities each night, there was quite a bit to take in in Austin last week. Yesterday I shared some of the highlights and trends that I observed at SXSW 2010, but for me the real reason for attending SXSW is having the opportunity to hear some truly inspiring and fascinating people who work in Design speak in person.

SXSW 2010: Highlights and Trends

I'm fresh off the plane from South by Southwest (SXSW) Interactive 2010 and still reeling from some of the amazing people I connected with and talks I checked out in Austin, so I thought I'd share some of my thoughts of some of the top trends and highlights of SXSW this year. This year saw a record number of attendees – I heard as many as 17,000 (a 50% increase over last year's 11,000) and you could see the difference everywhere.

Modelling Content Strategy with Content Flow Diagrams

Content Strategy has recently emerged as "the next big thing" for digital designers and marketers. More than ever, businesses and brands are seeking to provide utility to customers, prospects and partners in the digital channel.

Our social networks are becoming our portals to the web

With the news last week that Facebook visits have topped Yahoo! visits (via Compete), it's seems to be increasingly clear that our social networks are becoming our new "web portals" for finding relevant news and information - the difference being that instead of being corporately-curated, they are peer-curated.

Managing your corporate reputation in a 2.0 world: presentation

I had the pleasure of speaking at the Acuity Forums "Executing Social Media" conference today in Toronto about corporate reputations in our hyper-digital age (aka social media). It's a variation on a talk I've given a couple of times over the last few months that seems to resonate with a lot of marketers and customer service folks as they try to navigate the new reality of the social web and "always on" communications.


Now that Apple has officially released the iPad we want to start designing for it. While Apple's interface builder is great, it doesn't really allow us to create custom UI elements on the fly.

The Art & Science of Evidence-Based Design

Last year, I gave a presentation at MeshU that took a behind the scenes look at how we arrive at design decisions. We've since taken clients through variations of this presentation, which is always evolving because it corresponds to such a perennial and fundamental question in our field.

Element Update

We wanted to take this opportunity to give everyone an update on Element. What started out as a simple Photoshop mockup has become somewhat of a thorn in our side and an obvious point of frustration for those waiting on it.